What I Do


As a User Experience Writer (UXW), I look at the skeleton of a project and add a vibrant and appealing skin. Each task is a new opportunity to learn and apply fresh ideas. I deliver a strong value to businesses and users by identifying, managing and galvanizing appropriate content. I work closely with the UX and UI teams as well as Researchers, Stakeholders, Product Managers and Engineers. Whether I’m drafting microcopy, producing helpful modals, delivering content design for apps or the web, distilling technical writing, or testing content, my adaptability and collegial approach produce fluent work that transforms products from the inside out. 

That’s what I do. Here’s what I’ve done:

 
Screenshot%2B2019-12-17%2Bat%2B2.34.10%2Bpm.jpg

Santander

Creation of new FX app


✅ Tesco rules.png

Tesco

Reinvention of shopping experiences through technology and design

To view this project, please request the password


Screen Shot 2020-11-30 at 3.28.02 PM.png

Kainos Consultancy

Design of new service for the Department for Transport

To view this project, please request the password


Nordstrom.com

Enterprise

To view this project, please request the password


Nordstrom.com

Fulfilment and Returns

To view this project, please request the password


Los-Angeles-Times-Bassman-Cover-Story-Part-1.jpg

LA Times

Features Journalist: Image section


Benefit Harrodian.png

Harrods.com

Relaunch of Harrods website

To view this project, please request the password


✅-UX-vs-Copywriter.jpg

General Assembly

Visiting Lecturer, UX Writing


My Client List Includes:

adecco-logo.png
gov-logo.png
diet-coke-logo.png
dft-logo.png
conde-nast-logo.png
tesco-logo.png

My work on these projects consisted of app content design, UX writing for web, agile working, microcopy, TOV guides, user testing, research and distillation, accessibility checking, usability testing, client pitches and managing freelancers.

To find out more about these projects, visit LinkedIn